1. Data processing.
In accordance with REGULATION (EU) 2016/679, we inform you that these data will be incorporated into an automated file owned by IMAPER INVERSIONES SL (from now on the Holder) with address in Paseo de la Castellana 77 – C.p. 28046. Madrid- Madrid, Spain, with CIF B90396490, telephone 954 00 55 66, in order to be able to send you information about products and services of our entity by e-mail and to be able to treat the data related to the navigation and purchases of the user dissociating them from their personal data, and authorizes us to keep their data expressly for the previous purposes.
2. Legal basis for processing personal data
The collection and processing of your personal data is mainly based on the contractual and/or pre-contractual relationship you have with Milano Low Cost Hairdressers.
When we send you our newsletters and / or services or use the email you have provided to contact you in a personalized way, we rely on the informed consent.
The treatment of the information that our cookies collect is based on the informed consent that you give us, in accordance with current legislation.
3. Personal information we collect
To register for our Newsletter service, we will only ask you to provide us with your email address.
For our employment section, we will ask for your name, telephone number and e-mail address.
To make purchases at www.milanolowcosthairdressers.com you must include personal information such as your country or city of residence, name and surname, address, and any other complementary information that allows us to comply with this service, as well as your credit and debit card details, expiration date and CVV number.
Milano Low Cost Hairdressers, as the Responsible of the Treatment, will treat your personal data with the following purposes:
Manage your registration to make purchases at www.milanolowcosthairdressers.com.
The card security code (CVV or CVC) is only used to make the purchase in progress, and will not be stored or processed later as part of your payment data.
Contacting you via email, regarding updates, promotions or communications, or employment opportunities.
To deal with requests or enquiries you make through the customer service channels available on our Platform.
5. Data protection rights
As the person in charge of processing, we are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights. You may exercise the following rights at any time:
Right of Access. You have the right to confirm that we are processing your personal data and, if so, to obtain a copy of such data and full information about the processing.
Right of rectification. You have the right to correct errors, to modify data that is inaccurate or incomplete, and to ensure the accuracy of the information being processed.
Right of deletion. You have the right to request the deletion of your data without undue delay, if the processing is unlawful or if the purpose for which the data were collected or processed no longer exists.
Right to limitation of processing. You have the right to request the suspension of the processing in case it is unlawful or the accuracy of the data has been challenged.
Right to oppose. You have the right to oppose the processing of your data when it is for direct marketing purposes or when the processing must cease for reasons related to your personal situation, unless a legitimate interest is accredited or it is necessary for the exercise or defence of claims.
To exercise these rights, please send an e-mail to: firstname.lastname@example.org, clearly indicating (i) your identity, indicating at least your full name and the e-mail address you used when you purchased or registered for our Newsletter service, as well as a document proving your identity, and (ii) the right or rights you are exercising.
6. Exercise of data protection rights
The user is informed about the possibility of exercising the rights of access, rectification, cancellation and opposition, in the terms established in the current legislation, being able to
Send an e-mail to email@example.com
Send a certified mail to the following address: Central de Pedidos Consumibles, SL. Paseo de la Castellana 77 – C.p. 28046. Madrid- Madrid, Spain.
The user’s request must comply with the following legally established minimum content:
Name and surname.
Photocopy of the ID card, electronic signature or scanned copy of the ID card.
Address for notification purposes.
Date and signature of the applicant
The registration on our website is aimed at people over eighteen (18) years of age. If the registration of a child under the age of 18 is detected, that account will be automatically deleted.
8. Intellectual or industrial property.
The contents of the Web, for example text, images, graphics or source code, are protected by intellectual and industrial property rights.
Such contents may not be, for example, reproduced or transformed without the prior and explicit permission of the Owner. Users may access the contents and make authorized private copies provided that the elements reproduced are not subsequently transferred to third parties, or installed on networked servers, or are not the object of any kind of exploitation.
9. Common rules for the use of the web.
The user agrees to use the website according to the following rules:
Will not publish commercial communications through the website.
Will not collect content or information from other users.
You will not upload viruses or malicious code of any kind.
You will not request login information or access an account belonging to another user.
You will not annoy, intimidate or harass any user.
You will not perform any unlawful, deceptive, malicious or discriminatory acts on the website, in accordance with these conditions and the law
Spanish legal system.
You will not do anything that could jeopardize the security of your account, especially with respect to your password. In fact, it will communicate any incident related to your password, account, violation of the confidentiality of your data, danger or threat detected in the security of your data.
The Holder may remove any content or suspend the service if, at his own discretion, he fails to comply with any of the rules and obligations described in this Legal Notice.
For any consultation or clarification about these particular community rules or these conditions in particular, you can contact us via email.
10. Links and limitation of liability.
The establishment of a hyperlink does not imply in any case the existence of a relationship between the Holder and the owner of the website in which it is established, nor the acceptance and approval by the Holder of its contents or services. Those persons who intend to establish a hyperlink must previously request written authorization from the Holder. In any case, the hyperlink will only allow access to the home page of our website, also must refrain from making false, inaccurate or incorrect on the Holder, or include illegal content, contrary to morality and public order.
The Proprietor is not responsible for the use that each user makes of the materials made available on this website or for any actions taken on the basis thereof. The content of the Website is of a general nature and merely informative.
The Proprietor shall not be responsible for the content or operation of third party websites to which the user of the Store may access through any type of link.
The Proprietor declines any responsibility, to the extent permitted by law, for damages arising from the presence of viruses, the actions of third parties that violate property rights, honor, privacy or illegal advertising.
If any user or third party considers that an illicit act of any kind is being committed on the Web, they must send a communication to the Owner at the email address that appears in our identification data. He must identify himself properly specifying the facts he is denouncing.
12. Applicable legislation, solution of controversial questions and competent forum
The use of the website will be governed by Spanish law. Any dispute arising from or related to the use of the Web, will be submitted to the non-exclusive jurisdiction of the Courts and Tribunals of the municipality where the Holder’s registered office is located, unless the regulations in force or the code of conduct establishes a different forum.
CONDITIONS OF SALE
1. Delivery time.
The delivery time of Milano Low Cost Hairdressers is 5 to 7 days, making deliveries only to Spain, excluding Ceuta, Melilla, Canary and Balearic Islands.
2. Methods of payment
You can pay by credit or debit card through REDSYS payment gateway and Bankia TPV.
3. Shipping, delivery policy and shipping costs.
Shipments are made by courier service. Shipping costs include in all cases the Value Added Tax (VAT), but no other tax, fee, tariff or surcharge.
Shipping costs: 2,99€
Shipping is understood to be the delivery of the items to the address specified by the customer during the order process. Milano Low Cost Hairdressers is not responsible for possible delays in delivery caused by courier services.
4. Warranty and Claims.
All products offered are original products of the brand, with a certificate of factory warranty and in principle without any defect.
Right of Withdrawal:
According to the law you have a period of fourteen (14) days from the date of receipt of the products, to exercise your right of withdrawal without having to justify the reasons or pay penalties except for shipping costs, being a prerequisite that you contact the customer service department. If this prior communication is not carried out, it will not be possible to process the return.
However, to carry out the return it will be necessary to deliver the product with the packaging in perfect condition, that the product and its accessories are in perfect condition, as well as that the product is packed so that it is not possible its deterioration during transport, assuming this possible damage during it. Milano Low Cost Hairdressers will not admit the return of the product when it presents evident signs of use. The returned product must be accompanied by a photocopy of the delivery note.
Once we receive the goods in our warehouse, and after checking the status of it, we will proceed to refund the amount according to the method of payment made by the customer. Shipping costs will not be refunded under any circumstances.
The expenses of management of the return will be paid by the user before the return.
Defective products or wrong shipments:
In the event that the product is returned due to non-conformity (defective products or wrong shipments), the user will have the right to choose either a refund of the economic amount paid or the return of the product for another one with identical characteristics. In these cases it will be Milano Low Cost Hairdressers who will take care of the shipping costs or return of the product.
The user has 7 days from the delivery of the product to be able to return it, being an indispensable requirement to contact within a maximum period of 48 hours from the reception of the order with the customer service department, indicating the reason for the return and attaching a photocopy of the delivery note. In case this previous communication is not carried out, it will not be possible to process the return.
– In the event of a return due to an incorrect delivery, the product must be delivered with its packaging in perfect condition, the product and its accessories must be in perfect condition, and the product must be packaged in such a way that it cannot be damaged during transport, with the latter assuming any possible damage during transport. Milano Low Cost Hairdressers will not admit the return of the product when it presents evident signs of use.
– In case of defective product the user will try to make arrive the product in the best conditions.
The return of the amount will be made according to the form in which the user had initially paid the purchase and provided that it meets the requirements above.
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized data access. To achieve these purposes, the user/client agrees that the provider obtains data for the purpose of the corresponding access control authentication. Any contracting process or process involving the entry of personal data will always be transmitted by means of a secure communication protocol in such a way that no third party has access to the information transmitted electronically
6. Age of purchase.
The minimum age for purchase at www.milanolowcosthairdressers.com is 18 years old.